Watch On Demand

The MLOps Live Webinar Series

Session #24

Watch On Demand


How to Build an Automated AI Chatbot

Sense is a leader in talent engagement, the company behind the Sense AI Chatbot, and serves more than 1,000 customers worldwide.  The Sense AI Chatbot is an automated recruiting assistant that can engage with candidates 24/7, responding to their queries in real-time even when human recruiters are offline, across SMS, mobile, and web.  It matches them to jobs, schedules interviews, and handles intelligent communications, including FAQs. The chatbot pairs conversational AI with automated communication and engagement workflows so organizations can engage, hire, and retain talent at scale.  

In this MLOps Live session, Gennaro, Head of Artificial Intelligence and Machine Learning at Sense, shares:

  • How he and his team have built and perfected this chatbot.
  • What their ML pipeline looks like behind the scenes.
  • How they have overcome complex challenges such as building a complex natural language processing ( NLP) serving pipeline with custom model ensembles, tracking question-to-question context and enabling candidate matching. 
  • How they leveraged the connectivity of Iguazio’s MLOps platform and built-in feature store with the Snowflake Data Cloud to speed up feature engineering, keep track of multiple products, optimize and monitor resources for cloud consumption, and bring powerful tools and solutions to the market faster – ultimately helping their customers reach their goals of hiring great talent faster and smarter. 

Watch this session to hear all the details of Sense's MLOps story.



Presented By
Gennaro Frazzingaro

Head of AI/ML at Sense

Yaron Haviv

Co-Founder and CTO, Iguazio